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Cloud Playout & Channel Operations
End-to-end scheduling, ad insertion, and delivery management for linear and FAST channels—with 24/7 monitoring.
Hands-On Support for Always-On Operations
Running video platforms is complex. From playout scheduling to metadata tagging, from backend delivery to uptime monitoring—every piece has to work flawlessly, 24/7.
That’s where we come in.
MirackTech offers fully managed services for broadcasters, OTT providers, and media owners. We handle the day-to-day technical operations, so your team stays focused on content, strategy, and monetisation.
What to Expect From Our Managed Video Services
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OTT Platform Management
We run your entire backend: content ingestion, transcoding, metadata management, user access, and content delivery.
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Media Asset & Archive Management
Maintain and scale your media libraries with secure cloud storage, AI tagging, and seamless access for distributed teams.
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Uptime Monitoring & SLA-Based Support
Proactive system health checks, issue resolution, and guaranteed response times—backed by clear service-level agreements.
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Performance Reporting & Optimisation
Monthly insights, analytics, and tailored recommendations to keep your platform running at peak performance.
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Key Features and Capabilities
Advanced Content Delivery Network (CDN) Integration
- Enhance content distribution speed and reliability.
Compliance Management
- Ensure adherence to industry regulations and standards.
24/7 Network Operations Center (NOC)
- Round-the-clock monitoring to maintain uninterrupted service delivery.
Disaster Recovery Planning
- Implement strategies to safeguard content and ensure quick recovery from unforeseen events.
Analytics and Reporting
- Provide insights into viewership metrics and system performance for informed decision-making.
Why It Matters
- Free up your internal team to focus on creative and commercial priorities
- Ensure uninterrupted service with round-the-clock monitoring and support
- Improve viewer experience through consistent delivery and fast issue resolution
- Accelerate go-to-market for new channels, services, or campaigns
- Lower operational risk with a trusted partner managing your backend
Who It’s For
- Broadcasters needing round-the-clock playout and compliance
- OTT providers outsourcing backend operations
- Content owners scaling media operations without expanding internal teams
- Enterprises seeking reliable support for content delivery platforms
Why Choose Us
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Flexible service models
tailored to your operations and growth
Deep platform knowledge
across broadcast, OTT, and cloud-native workflows
Transparent support structure
with SLA-backed guarantees and proactive reporting
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Specialised in media systems
not general IT outsourcing
Let’s Build Something Better
Start your infrastructure transformation with a trusted system integration partner.
Stay Focused on Content—We’ll Handle the Rest
Let MirackTech manage the complexity behind the scenes while you scale what matters most.